Terms of Service

Last updated: August 24, 2026

Welcome to TAVELYRO.

These Terms of Service govern your use of our website and your purchases from TAVELYRO. By visiting our website, using our services, or placing an order, you agree to these Terms.

Nothing in these Terms limits any mandatory consumer rights that apply to you under applicable law.

1. Online Store

By using this website, you confirm that you are legally capable of entering into a binding agreement or that you have permission from a parent or legal guardian where required by law.

You may not use our website or products for any unlawful or unauthorised purpose.

2. Products and Availability

We aim to display our products, descriptions, images, specifications, prices, and availability as accurately as possible.

Product colours and appearance may vary slightly depending on your device, screen settings, manufacturing variations, or product updates.

We reserve the right to update, modify, discontinue, or limit the availability of products at any time.

3. Prices

All prices displayed on our website are shown in the currency indicated at the time of purchase.

Any applicable taxes, shipping charges, or other costs will be displayed before you complete your order where required.

We reserve the right to change product prices at any time. Price changes will not affect orders that have already been confirmed.

4. Orders

After placing an order, you may receive an order confirmation by email.

An order may be cancelled or rejected where reasonably necessary, including in cases of:

• Incorrect pricing or product information

• Suspected fraud or unauthorised transactions

• Product unavailability

• Technical or payment errors

• Delivery restrictions

If payment has already been collected for an order that we cannot fulfil, the appropriate amount will be refunded.

5. Payment

Available payment methods are displayed during checkout.

You agree to provide current, complete, and accurate billing and payment information.

Payment processing may be provided by third-party payment providers. Their own terms and privacy practices may also apply.

6. Shipping and Delivery

Estimated delivery time is approximately 15–20 calendar days from the date your order is confirmed unless otherwise stated.

Delivery times are estimates and may be affected by carriers, customs procedures, public holidays, destination, weather, or other circumstances outside our direct control.

For complete information, please review our Shipping Policy.

7. Returns and Refunds

Eligible customers may return products and request refunds in accordance with our Return and Refund Policy and applicable consumer law.

Consumers in the European Union generally have the right to withdraw from an eligible online purchase within 14 days of receiving the goods, subject to legal exceptions.

Please review our Return and Refund Policy before starting a return.

8. Defective or Non-Conforming Products

Products must conform to the description and function reasonably expected at the time of purchase.

Where mandatory consumer protection law applies, including European Union consumer law, customers retain all applicable statutory rights relating to defective or non-conforming products.

EU consumers are generally protected by a minimum 2-year legal guarantee for goods that are faulty or do not conform to what was advertised or agreed.

Nothing in these Terms removes or limits these statutory rights.

9. Order Information

You are responsible for providing accurate information when placing an order, including:

• Name

• Shipping address

• Billing information

• Email address

• Telephone number where requested

If you notice an error after placing your order, please contact us as soon as possible.

We cannot guarantee that shipping information can be changed after an order has already been processed or dispatched.

10. Intellectual Property

Unless otherwise stated, the content of the TAVELYRO website, including branding, logos, website design, text, graphics, and original materials, is owned by or licensed to TAVELYRO.

You may not copy, reproduce, distribute, sell, or commercially exploit our content without permission, except where permitted by law.

11. Prohibited Use

You must not use our website:

• For unlawful purposes

• To violate applicable laws or regulations

• To distribute malware, viruses, or malicious code

• To attempt unauthorised access to our systems

• To collect personal information unlawfully

• To interfere with the security or operation of the website

• To engage in fraudulent or misleading activity

We may restrict access to the website where necessary to protect TAVELYRO, our customers, or our systems.

12. Third-Party Services

Our website may use or link to services operated by third parties, including payment processors, shipping providers, analytics tools, and other technology providers.

We are not responsible for third-party websites or services that operate independently from TAVELYRO.

Customers should review the applicable terms and privacy policies of third-party services where relevant.

13. Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other information.

We reserve the right to correct genuine errors and update information where reasonably necessary.

If an error materially affects an order you have already placed, we will take appropriate steps and respect your rights under applicable law.

14. Website Availability

We aim to keep the TAVELYRO website available and functioning correctly, but uninterrupted or error-free access cannot always be guaranteed.

Temporary interruptions may occur due to maintenance, updates, technical failures, third-party services, or circumstances outside our control.

15. Limitation of Liability

To the maximum extent permitted by applicable law, TAVELYRO will not be liable for indirect or consequential losses resulting solely from the use or inability to use our website.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Nothing in this section limits your mandatory consumer rights.

16. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable data protection law.

Please review our Privacy Policy for more information about how personal data is collected, used, and protected.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, or applicable legal requirements.

The latest version will always be available on this website.

Changes will not remove rights that already apply to confirmed orders under applicable law.

18. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will apply only to the maximum extent permitted by law.

The remaining provisions will continue to apply.

19. Governing Law and Consumer Rights

These Terms are governed by applicable law.

If you are a consumer, nothing in these Terms deprives you of mandatory consumer protections provided by the laws applicable to you.

20. Contact

If you have questions about these Terms of Service, your order, or your rights as a customer, please contact TAVELYRO through the Contact page on our website.